Privacy policy

1. Introduction

At NYMA, your privacy is important to us.
We only collect information that helps us prepare, deliver, and support your order, and we handle your data with care and transparency.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect personal data in the following situations:

2.1. When You Place an Order

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (optional)

  • Payment information (processed securely by our payment partners)

2.2. When You Browse Our Website

Through cookies and analytics technologies:

  • IP address

  • Device type

  • Pages viewed and time spent on site

  • Basic interaction data (e.g., cart activity)

2.3. When You Contact Us

Any information you share with our support team.

3. How We Use Your Information

We use your data to:

  • Process and deliver your order

  • Communicate order updates

  • Improve and personalise your browsing experience

  • Provide customer support

  • Maintain the security and performance of our website

We never sell or rent your personal information.

4. Legal Basis for Processing (GDPR)

We process your data under:

  • Contractual necessity (to fulfil your order)

  • Legitimate interest (to improve our website and prevent fraud)

  • Consent (for marketing communications and certain cookies)

  • Legal obligation (for tax and accounting requirements)

5. Secure Storage of Your Data

We work with trusted third-party service providers who help us operate our store, manage checkout functionality, and safely store information.

These providers process your data only as needed to perform their services and follow strict security and confidentiality standards.

One of these providers is Shopify International Ltd., a GDPR-compliant e-commerce service provider that supports secure data handling for online transactions.
This disclosure is made solely to comply with legal transparency requirements.

We do not share or disclose more information than necessary for order fulfilment and customer support.

Payment information is never stored by NYMA and is handled securely by certified payment processors.

6. Sharing Your Information

We share personal data only with essential partners, such as:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Shipping and logistics partners

  • Technology providers who ensure secure website functionality

These partners are permitted to use your information only to support NYMA’s operations.

No data is sold or shared for unrelated purposes.

7. Cookies

Cookies allow our website to function smoothly and help us understand how customers use our store.

Cookies may be used for:

  • Website performance

  • Secure checkout

  • Preferences and cart functionality

  • Analytics

You can disable cookies in your browser settings, though some features may not function correctly.

8. Your Rights (GDPR)

You may exercise any of the following rights at any time:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion (where legally permitted)

  • Object to processing

  • Withdraw consent (for marketing or cookies)

9. Data Retention

We keep your information only for as long as necessary to:

  • Fulfill and support your order

  • Meet legal, accounting, or audit requirements

  • Provide customer service

You may request deletion where legally allowed.

10. Marketing Communications

We send marketing emails only if you opt in.
You can unsubscribe at any time through the link in any email.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

13. Contact Us

For questions about your privacy, data rights, or this policy, please reach out to team@nymaclub.com. We reply within 24–48 hours.